SHIPPING POLICY
UK Standard Delivery (3-5 Working Days)
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For items that are in stock, we ship with Royal Mail (Recorded) or a Next Day courier.
We have split our postage into weighted categories, as below:
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2KG and under: £5.95
5KG and under: £10
15KG and under: £20
Over 15KG: £30
We will happily deliver locally (no charge). Alternatively, you can collect from our address.
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For made to order items please see the individual listing or contact us for any additional info. We aim to have wooden boards ready to deliver within in 1-2 weeks from order, and bespoke furniture ready to deliver in 4 weeks.
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We currently only deliver to the UK.
For delivery to Northern Ireland, Scotland and remote post codes, please allow longer lead times.
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Please get in touch if you have any enquiries: info@thegrangefurniture.com
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RETURNS POLICY
We really hope you love your new purchase but if you are not completely happy with any of the items in your order we will be happy to issue a refund subject to the conditions listed below:
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All items must be unused and returned to us in a pristine, re-saleable condition within 21 days of receipt. Please note the shipping costs are non-refundable.
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Return postage costs are payable by the customer - please use a reliable courier with tracked delivery, as we cannot be responsible for the goods until they reach us back safely.
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Please email us on info@thegrangefurniture.com and let us know which item(s) you will be returning and the reason why and send your parcel back to:
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The Grange Furniture Co.
1 The Grange
Longstock
Hampshire
SO20 6DP
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Once we have received your return, we will process your refund. Please note, this may take up to 7-10 days to show in your bank account.
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PAYMENT METHOD
We accept all major UK credit and debit cards. PayPal is also accepted.
WHOLESALE ENQUIRIES
We would love you to stock our products. At The Grange Furniture Co. we offer exclusive discounts to trade and we are able to do personalised engraving if you would like your branding or logo added. Please get in touch if you would like to discuss further: info@thegrangefurniture.com